Shipping policy
SHIPPING POLICY
Shipping Methods
We offer the following shipping options:
-
Standard Shipping
- Available throughout the United States
-
Local Delivery
- Available for customers in the Kinston, NC area (minimum order required)
-
Local Pickup
- Pick up your order at our location with no shipping fees
Shipping Costs
Candy Items: FREE shipping on orders over $50! Orders under $50 will have standard shipping rates applied at checkout.
Soda Items: Shipping fees apply to all soda orders. The shipping cost includes a handling fee to ensure your glass bottles are carefully packaged and protected during transit with extra cushioning and secure packaging materials.
Mixed Orders: If your order contains both candy and sodas, shipping fees will be calculated based on the items in your cart at checkout.
Processing Time
Orders are typically processed and shipped within 1-2 business days (Monday-Friday, excluding holidays).
Delivery Timeframes
- Standard Shipping: 3-7 business days after your order ships
- Local Delivery: 1-2 business days after your order is processed
- Local Pickup: Available once you receive your ready-for-pickup notification
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your Galactic Soda on its journey to you.
Shipping Restrictions
We currently only ship within the United States. International shipping is not available at this time.
Local Delivery Details
Local delivery is available for customers within our Kinston, NC delivery zone. A minimum purchase amount is required. You'll see the local delivery option at checkout if your order qualifies and you're within our delivery area.
Questions?
If you have questions about shipping, please visit our FAQ page or contact us.